APRIL International honoured with dual accolades at the Insurance Asia Awards 2024

APRIL International is pleased to announce its distinguished recognition at the esteemed Insurance Asia Awards 2024, securing the titles of Customer Service Initiative of the Year and Managing General Agent of the Year in Hong Kong.

The Insurance Asia Awards celebrate the most outstanding achievements and innovations within the insurance industry across Asia. APRIL International’s success at this year’s awards reinforces its position as an industry leader and its dedication to excellence.

Easy Claim wins Customer Service Initiative of the Year

“The Customer Service Initiative of the Year award is a testament to our commitment to continuous improvement and excellence in customer service,” comments Charles Michel Gauthier, Regional Chief Operating Officer of APRIL International in Asia.

“Our recent revamp of the Easy Claim app has significantly enhanced its functionality, providing our members an enhanced user experience with all insurance services accessible in one app. Since its launch in 2018, Easy Claim has enhanced healthcare management for members, offering features such as 24/7 telehealth consultations, stress management counselling, and the ability to request a second medical opinion. These enhancements ensure that our members have access to comprehensive, accessible healthcare solutions.”

APRIL International is awarded the Managing General Agent of the Year

“Being named Managing General Agent of the Year is a significant milestone for APRIL International,” comments Romain Di Meglio, Regional Chief Executive Officer of APRIL International in Asia.

“This award recognises our leadership and expertise within the International Private Medical Insurance sector, showcasing our ability to deliver flexible health solutions and drive significant growth in the regional market. By partnering with trusted local insurers, we tailor compliant healthcare solutions for each market, ensuring peace of mind for our clients. Our strategic approach allows us to address the unique needs of each region, providing customised and flexible healthcare options. This dedication to excellence and innovation ensures that our clients receive the highest standards of healthcare and support.”